AN EFFORT TO ACHIEVE QUALIFIED WORK BY IMPROVING PERFORMANCE MOTIVATION: A LITERATURE REVIEW

Abstract

The era of globalization is a challenge for companies to continue to follow trends and competitiveness.  The organizations’ challenges are not only external factors but also internal factors.  One of the internal factors that become a challenge is human resources.  This literature review aimed to discuss the literatures on improving performance through employee motivation.  PRISMA chart 2020 was used in searching the relevant articles while the search keywords were “performance motivation” and “performance quality”.  Databases utilized were Scopus, ScienceDirect, ProQuest, PubMed, and Google Scholar.  A total of 3,450 articles was obtained from those databases.  The literature search included articles published between 2020 and 2022 by filling in the year restrictions in the article search field.  Then, we identified and made sure there were no duplication by excluding 3,249 articles.  Furthermore, we carried out a screening process based on inclusion criteria which were 1) being published in scientific journals and 2) full-texts were available.  At this step, 104 were excluded.  The next step was excluding the articles that met the exclusion criteria which were 1) being motivational research conducted not on employees, but on children, adolescents, parents, and product quality; and 2) being literature review articles or meta-analysis.  At this step, 82 articles met the exclusion criteria and were excluded leaving us 15 articles proceeded to the scoping review.  All of the reviewed articles suggest a robust relationship between motivation and employee performance and there was a positive and powerful relationship between performance motivation and work quality.  To improve work quality, it is necessary to meet variables that affect work motivation, such as psychological motivation, safety motivation, social motivation, reward motivation, actualization motivation, leadership, etc.