FACTORS INFLUENCING WORK MOTIVATION AMONG HEALTH CARE PROVIDERS IN VIENTIANE LAO PEOPLE’S DEMOCRATIC REPUBLIC

Abstract

An essential component of public health services in developing nations is ensuring the motivation of healthcare professionals. The objective of this research was to assess motivation levels with a focus on organizational factors among healthcare providers at district health offices in Vientiane, the capital of Laos. Cross-sectional research was used in the current study, involving 285 healthcare providers working at district health offices in Vientiane. Data were collected based on a structured questionnaire covering demographic characteristics, work environment, job satisfaction, and work motivation. The motivation scale had 23 items, with answers scored based on a five-point Likert scale. The motivation scores varied greatly according to educational level, with lower nursing schools scoring higher. Fairness, job satisfaction, the quantity of training received in the year prior, and support from supervisor all showed significant positive associations with motivation score. On the other hand, there is no discernible correlation between motivation and pay. The hierarchical model revealed that education level, job location, occupation, and amount of training were all substantially related to motivation scores, in addition to fairness and support from a supervisor. Fair assessments and encouragement from their manager are regarded as respect for their opinions, which makes for better work motivation among healthcare professionals. Therefore, it is anticipated that establishing a fairness and organizational justice will lead to greater motivation. Improved appraisal and encouragement from superiors and co-workers would also be expected to help increase work motivation.