EVALUATION OF THE UTILIZATION OF ELECTRONIC-BASED RECORDING AND REPORTING SYSTEMS AT PUBLIC HEALTH CENTERS (PUSKESMAS)

Abstract

The recording and reporting system at public health centers (puskesmas) continues to develop. Until now, electronic-based system and information technology have been used in the recording and reporting system at puskesmas. In this regard, the Puskesmas Management Information System (SIMPUS) appears to be an application that helps recording and reporting activities at the public health centers. SIMPUS is expected to improve the quality of service to the community. Various studies have been conducted to analyze its use, but no direct comparison has been made on the evaluation results of the SIMPUS implementation. Therefore, this study aimed to describe different research results on evaluating the implementation of SIMPUS using the Human-Organization-Technology Fit (HOT Fit) Model. The literature review was conducted using the Google Scholar search engine and choosing the topic of evaluating the implementation of the SIMPUS using the HOT FIT Model. The selected articles should discuss SIMPUS implementation in Indonesia, provide original research, provide full text, and be published between 2012 and 2022. By using certain keywords, many articles were obtained, and seven of them met the criteria. A review of various previous research articles has suggested that the implementation of SIMPUS in various public health centers encounters various obstacles, challenges, and difficulties specifically in terms of human, organizational, and technological environment. To improve SIMPUS implementation, the researchers recommend continuous training for workers who use the system; more efforts to improve the system to make it easy to use and increase the productivity of workers; developing application features to make the system more attractive and helpful for data recapitulation; modification of system according to the needs; regular monitoring and evaluating; establishment of policies regarding the writing process and accuracy of data input/SOPs; provision of easy-to-understand manuals; support from management; building communication groups for easy coordination; provision of technology infrastructure; and a leadership style.