JOB PERFORMANCE AND JOB SATISFACTION OF INTEGRATED HEALTH SERVICE POST (POSYANDU) COMMUNITY HEALTH WORKERS IN SUMBERSEKAR VILLAGE, INDONESIA

Abstract

Community health workers (CHWs), or known as cadres, play an essential role in community development, health promotion, and healthcare delivery.  CHWs have the roles of disseminating health information to the community, encouraging Posyandu utilization, and promoting maternal and child health to the society.  This research aimed to determine the relationship between job satisfaction and job performance of CHWs.  A cross-sectional study was carried out.  Participants were 40 Posyandu CHWs of working group IV (Pokja IV) cadres in Sumbersekar Village, Dau District, Malang Regency, East Java, Indonesia.  The Indonesian version of the job satisfaction and performance questionnaire was utilized for data collection. According to this study, CHWs had good levels of job performance and satisfaction.  However, it is critical to identify the benefits of CHWs and efficiently deploy them by giving adequate salary and resources. To boost CHW job satisfaction and performance, a combination of financial and non-financial incentives is required.